Welcome to STEVENS Sales Store at mechacolors.com! We specialize in providing premium modeling supplies to professional model builders and hobbyists worldwide. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.

1. Acceptance of Terms

By accessing and using mechacolors.com, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, account registration is needed for purchases. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Promptly update any information that becomes outdated
  • Be responsible for all activities under your account

2.2 Prohibited Activities

You agree not to:

  • Use our products for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Misrepresent your identity or affiliation
  • Resell our products without authorization

3. Product and Service Information

3.1 Product Descriptions

We offer high-quality modeling supplies including:

  • AK Interactive paints and weathering products
  • Mr. Color paints and metallic finishes
  • Gaia Color specialty paints
  • Mecha Color model-specific paints
  • Various acrylics, metallics, and specialty finishes

3.2 Product Limitations

Due to the nature of our products:

  • Colors may vary slightly from screen representations
  • Some products have age restrictions (not for children under 12)
  • Certain chemicals require proper handling and ventilation

3.3 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering and Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation via email.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes. You will be charged the price displayed at checkout.

4.4 Sales Tax

Applicable sales tax will be added to orders shipped within the United States.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary due to customs processing.

5.3 Delivery Issues

You are responsible for:

  • Providing accurate shipping information
  • Any additional customs/duties fees for international orders
  • Reporting lost or damaged shipments within 7 days of delivery

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with seals intact. Non-returnable items include:

  • Opened paints (AK Acrylic, Mr. Color, Gaia Color, etc.)
  • Opened chemicals and weathering products
  • Clearance items

6.2 Return Process

  1. Request authorization by emailing [email protected] with your order details
  2. Receive Return Merchandise Authorization (RMA) number
  3. Ship items to our Returns Department with RMA visible
  4. Allow 3-5 business days for processing after we receive your return

6.3 Refunds

  • Issued to original payment method within 3-5 business days
  • Original shipping fees are non-refundable unless due to our error
  • International customers are responsible for return shipping costs

7. Intellectual Property

All content on mechacolors.com, including text, graphics, logos, and product names, is our property or our suppliers’ property and protected by intellectual property laws. You may not use our trademarks without written permission.

8. Limitation of Liability

STEVENS Sales Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors or omissions in product information
  • Delivery delays beyond our reasonable control
  • Improper use of modeling products

Our total liability for any claim related to our products shall not exceed the purchase price of the products in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by the laws of the State of Maine, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our website constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms, please contact us at:

STEVENS Sales Store
1222 Fantages Way
Portland, US 04101
Email: [email protected]